Warranty Info

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Warranty Information

Congratulations Homeowner! Your new home has been engineered, inspected, and constructed with durable and energy efficient components, and delivered to you in great working order so you can begin making lasting memories and enjoying your dream right away.

Warranty Request Instructions

However, even though your home has been newly built, it’s normal for new homes to settle, especially in the first year of ownership. As a result, this can cause some items to require warranty attention and it’s important to know that we have you covered.

Inspired Homes has enrolled your new home in the 2-10 Home Buyers Warranty. To complete the enrollment, or to enter a warranty request, please use the following steps.

  1. Go to 2-10.com and select Sign-In. If you are a first time user, choose Register/Create Account under the Homeowner tab and click on Register my Structural Warranty.
  2. Select Service Requests to create your warranty request.  You can select Save if you want to add additional items at a later time or click Submit to send your request for processing.
  3. Once your request is submitted, a team member will reach out to both you and Inspired Homes.
  4. If you cannot access the homeowner portal, you can submit requests by calling or emailing the Front Line Warranty Service team at 1.800.811.8787 or FLWS@2-10.com.

 

Emergency Warranty Requests

If you require emergency warranty assistance please refer to the heating, plumbing, and electrical contractors listed for your house on the form you received at your New Home Orientation. Once you contact them, please enter a request into the 2-10 system so we can monitor the issue.

Everyone was so informative and so very nice to work with.

Randall W. | Kensington Farms

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