Careers

Areas of Responsibility:

Scheduling

• Schedule utilizing Inspired Homes scheduling software and ensure that all construction activity follows the established critical path and cycle time requirements.
• Understand and maintain the current lead times for trade partners and provide them with schedule updates on a timely basis.
• Properly schedule and oversee the completion of all designated municipal inspections.
• Update company status reporting information according to established timeframes.
• Ensure all homes are 100% complete on or before the established Pre-Settlement and Quality Inspection Dates.

Contractor Management

• Review all applicable job-specific information with trade partners prior to commencement of work.
• Provide regular written feedback to Purchasing Department on trade partner performance.

Job Site and Community Management

• Properly manage the location and appearance of all job site equipment, restrooms, and materials to ensure they do not interfere with marketing efforts and occupied homes.
• Ensure homes and production sites under construction are maintained in a clean, well-organized, safe, and secure manner.
• Maintain a clean, organized, and accessible field office and construction storage area.
• Know and enforce job site rules, regulations, and safety.

Customer Relations

• Schedule and conduct all formal "points of conduct" according to the established formats and promptly follow-up on any outstanding questions or issues.
• Initiate additional contact with customers according to division requirements.
• Ensure expectations are being accurately established at all points of contact using the Homeowner Manual and company outlines and checklists.
• Be courteous and present a professional appearance when interacting with customers.
• Properly document customer concerns and come to a conclusion with the customer within agreed upon time frames.
• Respond to customer contact within established timeframes and document all communication in the homeowner file.
• Achieve the company specified customer satisfaction goals as measured by the Avid Ratings customer survey.
• Construction Cost Control.
• Correctly identify and document all variances and determine their cause to ensure future elimination.
• Continually monitor job sites to identify and correct inefficiencies and waste.
• Authorize payment only after field verification of quality and 100% completion of work.
• Resolve any questions or problems regarding invoices and/or payments with the appropriate parties.
• Adhere to all established policies and procedures for authorizing and payment of non-contract work.

Materials Management

• Ensure material deliveries are accurate regarding quality and quantity and handle any discrepancies on site at the time of delivery or within 48 hours.
• Ensure the proper delivery and storage of materials to guard against theft, damage, or misuse.
• Promptly and properly communicate material variances to Purchasing & Estimating Department
• Properly document all material returns.

Quality Management

• Review plan accuracy and properly communicate any problems to the Product Development Department.
• Enforce the company quality standards at all times.
• Ensure adherence to all defect-prevention procedures.
• Walk all homes under construction according to company practices and conduct in-line inspections. Document in homeowner file all in-line inspection checklists.
• Conduct all quality control inspections in accordance with company requirements. Document in homeowner file all quality inspection checklists.
• Conduct pre-settlement orientations on homes and ensure all items are 100% complete and signed off prior to closing.

Safety Standards

• Constantly monitor job sites and address apparent safety issues immediately.

Construction Knowledge and Skills

• Has basic knowledge and understanding of all national and local codes.
• Has basic knowledge of all scopes of work, contracts, blueprints, and insurance requirements.

General Duties and Responsibilities

• Complete all established paperwork, reports, and files in accordance with the company format and timeframes.
• Present a professional image in accordance with company appearance standards.
• Maintain a high level of ethics and integrity in all dealings.
• Maintain a personal time management system to facilitate organization and efficiency.
• Assist with all other projects and special tasks as directed by management.
• Other duties as assigned by manager.

Required Qualifications:

• Previous home building experience as a residential Project Manager/Superintendent managing high volume, production building.
• Experience in managing multiple projects
• Must have knowledge of residential construction practices and methods.
• Possess a take-charge attitude and be able to handle high pressure situations.
• Good organizational, planning, and time management skills.
• Strong communication and interpersonal skills.
• Strong computer skills with basic knowledge of Microsoft Office products.
• Current Driver's License
• Bachelor's degree in a related field is preferred but not required

Core Competencies

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Integrity & Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.

Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.

Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.

Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Self-Knowledge: Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and -'s) performance reviews and career decisions.

Equal Opportunity Employer – minority/female/disability/veteran

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